Terms & Conditions
Last Updated: 18 August, 2026
Welcome to Nawaeem Madan. These Terms & Conditions govern your use of our website and your purchase of products through our online store. By accessing or using this website, you agree to these terms.
1. About Us
This website is operated by Nawaeem Madan. We offer tissue, paper and related hygiene products for customers in Saudi Arabia.
2. Website Use
You agree to use this website only for lawful purposes and in a manner that does not harm, disrupt or interfere with the website, its services or other users.
You must not attempt to gain unauthorized access to any part of the website, its systems or customer information.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on the website are accurate.
However, product colors, packaging and appearance may vary slightly from images displayed online.
We reserve the right to update product information, prices, availability and specifications without prior notice.
4. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order is considered accepted once you receive an order confirmation from us.
We reserve the right to cancel or refuse an order where necessary, including in cases of incorrect pricing, product unavailability, suspected fraudulent activity or technical errors.
5. Prices and Payments
All prices displayed on the website are stated in Saudi Riyal (SAR) unless otherwise indicated. Applicable delivery charges, taxes or other fees, where applicable, may be displayed during checkout.
Payments must be completed using the payment methods available on the website.
6. Shipping and Delivery
We aim to process and deliver orders within the estimated delivery timeframe provided during checkout.
Delivery times may vary depending on the customer’s location, product availability, courier services and circumstances beyond our control.
Customers are responsible for providing accurate delivery information. Nawaeem Madan is not responsible for delays resulting from incorrect or incomplete information provided by the customer.
7. Returns, Exchanges and Refunds
Returns, exchanges and refunds are subject to our applicable Return & Refund Policy.
Due to the hygienic nature of tissue and paper products, certain products may not be eligible for return once opened or used, subject to applicable laws and our return policy.
Customers should contact us as soon as possible if an order arrives damaged, incorrect or incomplete.
8. Promotions and Discounts
Promotional offers, discounts and coupon codes may be subject to specific terms, expiry dates, product restrictions or minimum purchase requirements. We reserve the right to modify or end promotional offers at any time.
9. Intellectual Property
All content on this website, including the Nawaeem Madan name, logo, product images, text, graphics, designs and other materials, belongs to or is licensed to Nawaeem Madan unless otherwise stated. You may not reproduce, copy, modify, distribute or use our content for commercial purposes without our prior written permission.
10. Third-Party Services
Our website may use third-party services such as payment providers, shipping companies, analytics services and other service providers. Your use of such services may also be subject to their respective terms and policies.
11. Privacy
We collect and process customer information in accordance with our Privacy Policy. By using our website and placing an order, you acknowledge that your information may be processed as necessary to provide our products and services.
12. Limitation of Liability
We make reasonable efforts to maintain the availability and accuracy of our website. However, we do not guarantee that the website will always be uninterrupted, error-free or completely free from technical issues. To the extent permitted by applicable law, Nawaeem Madan will not be responsible for losses resulting from circumstances beyond our reasonable control.
13. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website or legal requirements. The updated version will be published on this page with a revised Last Updated date.
14. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws and regulations of the Kingdom of Saudi Arabia. Any disputes will be handled in accordance with the applicable laws and competent authorities of the Kingdom of Saudi Arabia.
15. Contact Us
If you have questions about these Terms & Conditions, your order or our services, please contact us through the contact information provided on our website.
Nawaeem Madan
Saudi Arabia
Website: nmadan.com
Email: —
Phone / WhatsApp: —